Get In Touch

Whether you have inquiries or feedback or need assistance, Vantive is here to help. Below are points of contact for various departments inside — and outside — our organization and how you can reach them:

Select your location

Patients

Renal Home Services

Please contact customer service at:

Please contact pharmacy team at:

Report an Adverse Event

Please contact Global Patient Safety at:

Healthcare Professionals

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

  • Toll free:1-800-284-4060 opt 3, opt 2

Report an Adverse Event

Please contact Global Patient Safety at:

Report a Product Complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Medical Information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

eSolutions

For information regarding Vantive eSolutions for Home Care Patients, please visit:

To access our eServices Center:

Parts, Services and Technical Support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

Patients

Renal Home Services

Please contact customer service at:

Report an Adverse Event

Please contact Global Patient Safety at:

Healthcare Professionals

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

Report an Adverse Event

Please contact Global Patient Safety at:

Report a Product Complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Medical Information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Parts, Services and Technical Support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

MST Mobile Stock Take

Media Inquiries

For media inquiries, please contact [email protected]